Dr. Christine A. Stein, Au.D., FAAA
Dr. Stein is a New York State licensed audiologist and hearing aid dispenser. She is a fellow of the American Academy of Audiology, and a member of the Association of Dispensing Audiologists. She graduated from the University of Buffalo with a Bachelors Degree in Communication Disorders and Sciences in 1990, and a Masters Degree in Audiology in 1992.
Dr. Stein obtained her Doctorate in Audiology from the University of Florida in 2004. She has seen patients in a wide variety of settings, including the school system at a school for the deaf, working with a large Ear, Nose and Throat (ENT) physician’s group, a single ENT, and in private practice.
Dr. Stein’s philosophy when it comes to her patients is that if it is a problem for a patient, it is a problem for her. Dr. Stein works diligently until she finds an answer that is satisfactory to the patient. She has a reputation of providing the highest quality in Hearing Health Care.
Toni Steffens – Practice Manager
Toni joined Professional Hearing Solutions in 2009. She brings with her over 30 years of business management experience.
Mrs. Steffens obtained her Bachelor’s in Business & Sociology from Columbia University in 1973. She has worked in a variety of business environments with a focus on Human Resources and Business Management. She has an extensive background in employee training and has authored training modules in the areas of Customer Care, Interviewing, and Employee Feedback.
Toni’s education, experience and commitment to providing the absolute best care for the patients at Professional Hearing Solutions meshes well with Dr. Stein’s own philosophy regarding patient care. Her top priority is not only making sure that all patients receive the highest level of patient care, but also insuring that they feel ‘at home’ and confident that she and the entire staff at Professional Hearing Solutions will always strive to meet their needs.
Karlee Mila – Hearing Instrument Specialist
Karlee is a goal-oriented individual with an AAS and BA accompanied by over 15 years of experience in customer service. She grew up in the small town of Scottsville, NY, and has been with us since November of 2021.
Karlee joined us as our receptionist, but wanted to take her knowledge further and help people improve their lives through better hearing. She began training with Dr. Stein in 2023 to obtain her Hearing Aid Dispensing License and better serve our patients. She greatly prides herself on exceeding the patient’s needs.
She enjoys spending her free time exploring all things food, snuggling her husky, Apollo, and hiking in the Adirondacks with her husband, Damien, and their son, Oakley!